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How Can The Boss Tell The Truth To The Staff?

2010/10/2 11:02:00 58

Boss Employee

Not long ago,

China

Guangdong nuclear power group (Zhong Guanghe) has had such a "most expensive cleaner in the world".

Story

When a dustman cleaned and cleaned regularly, he saw some part of the dust of a machine. He rubbed it with diligent cloth and accidentally touched a switch and started the instructions of reactor shutdown, resulting in a power failure for up to 2 days.

If in the general business, waiting for the dustman must be a severe punishment.

But the China Guangdong nuclear power company just let the cleaners tell the whole story and then continue to work. Even the wages and bonuses were not affected.


The leader of the China Guangdong Nuclear Power Corporation explained this extraordinary practice in this way: for nuclear power.

enterprise

Safety is very important.

In order to eliminate all safety accidents, enterprises need to do everything possible to get information about security risks, so as to take various measures to eliminate hidden dangers fundamentally.

To let employees speak the truth and let the enterprises know the real information becomes the fundamental principle for the central government to deal with the accident.

The company fully investigated the cause of the nuclear power outage, only letting the parties tell the truth, but exempted from investigating personal responsibility.


Improving communication efficiency requires a frank atmosphere.


I can not help but applaud the keen insight of the core elements of the core success factors and the ingenious measures of specific events.

The core success factor of this enterprise is honesty.

In terms of communication in enterprises, no matter how the rhetoric is written, its essence is not "two words".

The operators of China Guangdong Nuclear Industry tell us in real action how we can create true candid spirit in enterprises.


We might as well make a survey from the fundamental purpose of communication between people: two people or more individuals communicate, and the language itself is a carrier of information, and the message to be pmitted to others is the information itself. The more we say, the more we want to make others understand more information, so as to achieve mutual understanding and mutual solution and form resultant force.

As an enterprise, the scale is bigger and bigger in the development process, the affairs involved are more and more complicated, and more and more people are involved. This requires enterprises to enhance communication efficiency while enhancing communication.

If communication is to be effective, it requires that the most accurate and accurate information can be conveyed in the shortest possible time and in the simplest way.

Appropriate communication skills and skills are necessary, but too much emphasis on communication skills and skills will inevitably lead to a lot of cost in the communication process, until the lack of a frank atmosphere.


Honest communication requires sincere people.


Many companies speak orally about the concept of "frank communication". From the beginning of leadership, they only like to listen to nice words and have to share the same voice.

At meetings of various topics, leaders should talk openly and honestly, and we must open our hearts.

But the members of the meeting were "not honest" at all. They were always trying to figure out the boss's heart, and patiently repeated and expanded what the boss wanted to hear. But for the company's problems, especially those related to the boss, flashing by like a dragonfly, there were two sides of the pros and cons to explain and put forward "we are doing well in general and there is room for improvement".


Like Jack Welch's expression in his new book "win", what the author says here is "not honest", not referring to malicious deception, but rather that it can not honestly express one's own ideas, and is unwilling to communicate directly, and will not speak out their opinions and opinions careless.

We can not say that this is the boss's fault. Indeed, the behavior of employees has created such a hypocritical atmosphere.

But honest communication needs sincere people.

When a party puts forward his true thoughts, will the other side really think deeply about why he thinks so?


Don't let words hurt you.


Employees do not want to publish their opinions openly and openly in the enterprise. They keep their ideas and comments. Most of the time, those who can communicate openly in the company are good colleagues and friends. Why is that? The answer is simple: no harm.

No matter what is dominant or potential, every honest person does not want to gain any form of injury, otherwise he would rather become a silent person or a false person.

People avoid talking so as not to arouse the aversion of their superiors and the displeasure of others. They even paint the peace to safeguard their interests.

This is how bureaucracy, hierarchy, corporate politics and false etiquette come into being.

And those who can directly do harm in the organization are our superiors and our bosses.


It is very easy for people to take a selfish action -- covering up and perfuncting others.

Because people do not know how embarrassing, sad or even repressing others if they are told openly and honestly.

People know that if they speak their true thoughts and opinions and let others hear bad things, they will risk offending others.

Generally speaking, the problems in enterprises are complex and involve multiple departments.

It is difficult for us to decide who should bear the primary responsibility or to offend many people at once.

Such a risk will make this outspoken person become the object of sacrifice by superiors or bosses.

Then, how can individuals choose to "destroy individuals in the short term in exchange for enterprises not to be corrupted in the long run"? Don't be frank, everyone can save face. Everyone can still work well together without water and the company can also develop slowly and make some seemingly good progress.

This is acceptable to everyone. We do not have to think, argue, and forge ahead for the rapid development of our company.


However, the lack of candor will fundamentally shake the foundation of our rapid growth and innovation, which will make the enterprise become a stagnant water and lose vitality. It will hinder people who are full of longing and thinking for the future to contribute their talents in the enterprise. They will make their opponents laugh because they have no trouble in acquiring the talents who dreamed of.

What can we get from the lack of a Frank enterprise itself?

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